Porting your telephone number (non-Twilio number) to a location

You are about to port your phone number(s) into HighLevel which means that we will work with your current provider to move your number(s) to your account. The process typically takes 2-4 weeks, and we will provide updates via email.

We are currently able to port in numbers from the continental United States and Canada only.

Basic Information

Your Name to be contacted on this port request *

Email to be contacted on this port request *

What is the Location ID to port the number into? *

Go to the Sub-account Settings > Business Profile

The information below should match the details in the Letter of Authorization

Customer Full Name OR Business Name *

Address *

City *

State *

Postal code *

Landline & Toll Free Phone Numbers

Landline & Toll Free Phone Numbers To Be Ported (put N/A if none) *

Wireless Numbers

Phone number

1st Wireless Phone number to port *

1st Wireless Number's Account Number *

1st Wireless Number's Pin or Last 4 Of SSN: *

Phone number

2nd Wireless Phone number to port

2nd Wireless Number's Account number

2nd Wireless Number's Pin or Last 4 Of SSN:

Phone number & more

More Wireless Numbers to port (List the Phone number: +18888888888, Wireless Account number: 888888, Pin / Last 4 of SSN: 888)

Documents:

Link to the Letter of Authorization Form (Click on File on the top right > Download > PDF: https://docs.google.com/document/d/1RITNwdQukTgXIp9KOUbFexLr8GdlW3yy2g-nLvI_Aps/edit?usp=sharing

Please download the Letter of Authorization form , complete it including all numbers entered above and upload at the section below.

LETTER OF AUTHORIZATION *

A scanned (or electronic) copy of the most recent phone billing statement:
Your Letter of Authorization and Billing Statement(s) must be PDF files and cannot exceed 4MB.

BILLING STATEMENT(S) *

I understand and agree to the following: (You must check all for us to proceed) *

I will pay standard rates for my phone number and usage after my number ports. I must keep all numbers in service with my current carrier until the port completes to avoid delays or rejections. I must configure my number in Twilio's console before my number ports. I am responsible for any termination charges imposed by my current carrier for porting my numbers. I may be unable to receive messages for up to 3 business days after the port completes.

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